Integrity at Every Step of the Journey
At Komtur, ethics isn’t a checkbox—it’s our foundation. Our commitment to transparency, compliance, and responsible business practices ensures that everything we do— from pharmaceutical sourcing to global distribution—is built on trust.
As a pharmaceutical service provider, we operate in a highly regulated industry where patient safety, compliance, and quality are paramount. That’s why we hold ourselves to the highest ethical standards, ensuring that every partnership, transaction, and service we deliver aligns with the strictest global requirements.
Ethical Business Practices & Compliance
We adhere to the highest industry standards in pharmaceutical supply chain management, ensuring that our operations meet the requirements of global regulatory authorities.
Key Compliance Areas
- GxP Compliance
Adhering to Good Distribution Practice (GDP) and Good Manufacturing Practice (GMP) across all operations. - Supply Chain Integrity
Ensuring full traceability of pharmaceutical products from sourcing to delivery. - Regulatory Adherence
Meeting requirements for EU Falsified Medicines Directive (FMD), FDA, EMA, and local regulatory authorities.
Employee Ethics & Code of Conduct
Our internal Code of Conduct ensures that every Komtur team member upholds the highest ethical standards.
What We Expect from Our Teams
- Integrity & Fair Business Practices
We adhere to ethical decision-making at every level. - Whistleblowing & Speak-Up Culture
Employees can confidentially report ethical concerns via our internal whistleblowing platform. - Ongoing Ethics Training
Regular training ensures all employees are aligned with global compliance and ethical business conduct.
Sustainable Sourcing & Supplier Oversight
We carefully vet every supplier, manufacturer, and logistics partner to ensure they meet our stringent quality, safety, and ethical standards.
Key Oversight Measures
- Supplier Qualification Program
Strict evaluation of sourcing partners to guarantee compliance. - Audit & Risk Assessments
Ongoing monitoring of supply chain security and regulatory adherence. - Anti-Counterfeiting & Falsified Medicines Prevention
Ensuring full compliance with serialisation, verification, and safety protocols.
External Business Ethics & Whistleblowing Platform
We believe in transparency and accountability, not just internally, but across all our partnerships. That’s why we have a dedicated whistleblowing platform for both employees and external stakeholders.
Ethical Business Commitments
- Supplier Code of Conduct
All business partners must adhere to strict ethical, legal, and compliance guidelines. - Whistleblowing Platform
Open to both internal teams and external partners for reporting compliance concerns. - Zero-Tolerance Anti-Corruption Policy
Clear guidelines on anti-bribery, fair competition, and ethical business conduct.
Transparency, Accountability & Corporate Governance
Our governance framework ensures long-term stability, responsible decision-making, and unwavering compliance.
Governance Commitments
- Internal Audits & Oversight
Continuous monitoring and improvement of business practices. - Data Privacy & Cybersecurity. Adhering to GDPR and global data protection standards to safeguard sensitive information.
- Anti-Bribery & Corruption Policies
Zero-tolerance policies ensuring ethical business conduct worldwide.
The Future of Ethical Leadership at Komtur
Looking Ahead
- Strengthen supplier accountability measures with expanded compliance audits.
- Enhance pharmaceutical traceability through advanced serialization and security protocols.
- Continue investing in governance best practices to remain at the forefront of responsible business operations.
At Komtur, ethics and governance aren’t just policies—they’re the foundation of our global impact. Through accountability, transparency, and compliance, we ensure that every service we provide is trustworthy, reliable, and built on integrity.