Restore continuity of care during supply disruptions
Shortage Resolution reconnects care plans with supply, rapidly and in compliance, by aligning shortage frameworks with qualified sourcing and supply.
Our specialists turn early signals into recovery strategies by confirming usable alternatives, aligning with country-specific shortage frameworks, and securing compliant supply to keep treatment on track.
The goal is simple and patient-first. Reduce the impact of disruption and keep care moving.
We help restore supply quickly and compliantly so treatment schedules stay on track even during medicine shortages.
Need a Product?
Tell us what you're looking for and we'll route your inquiry to the right team.
Whether it's a comparator, ancillary supply, unlicensed medicine, named patient request or a specific product requirement, we'll review your inquiry and respond with the most appropriate solution.
About Shortage Resolution
Shortage Resolution stabilizes access to therapeutic alternatives during supply disruptions.
Qualified alternatives & equivalence support
When needed, sourcing of the same API, strength, and form, or suitable alternatives, with batch and CoA documentation, as well as guidance per local requirements.Authority-aligned recovery routes
Use of country shortage frameworks with the right documentation and notifications.Shortage Anticipation
Our relationship to manufacturers leads to proactive supply bridging when bottlenecks in production occur, which enables us to plan supply from other markets ahead of the shortage.
Selected Shortage Resolution Capabilities
Why Komtur?
Patient-First, Care-Centric Handling
Single case owner, transparent status, and checklist documentation help keep cases moving and care continuous.
Speed with Certainty
Bonded-warehouse release, established customs and Importer of Record (IOR) workflows, and temperature-controlled last-mile delivery to hospital or pharmacy receipt.
Licensed Global Access Network
Quality-assured sourcing with falsified-medicines safeguards, serialization, and end-to-end batch traceability.
Authority-Aligned, Multi-Country Enablement
Correct use of named-patient and shortage pathways, plus practical broker and IOR guidance as well as documentation support.
Proactive Access Insights
Continuous shortage and regulatory-approval monitoring, demand validation, and early qualification of alternatives to protect continuity of care.
In a shortage, clinicians need clarity, speed, and continuity.
Related Treatment Access Solutions
Individual ImportPatient-Specific Access to Non-Marketed Innovations. Expands care options with compliant access to innovative therapies approved outside the local market for clinically justified cases.
A medicine to find. A challenge to solve.
Tell us what you need. We’ll help assess the options and work out the next step.
Tell us what you're looking for and we'll route your inquiry to the right team.
Whether it's a comparator, ancillary supply, unlicensed medicine, named patient request or a specific product requirement, we'll review your inquiry and respond with the most appropriate solution.
Tell us what you’re working through and we’ll connect you with the right specialist.
Whether you're planning market entry, managing ongoing supply, responding to a shortage, designing an access program or exploring a commercial partnership, our specialists are here to help.
PLEASE NOTE: Access and supply are assessed case by case and are subject to applicable local laws, regulatory requirements and product availability. Approval in another country does not automatically permit local import or use. Clinical decisions remain with the responsible healthcare professionals.