Restore continuity of care during supply disruptions
Shortage Resolution reconnects care plans with supply, rapidly and in compliance, by aligning shortage frameworks with qualified sourcing and supply.
Our specialists turn early signals into recovery strategies by confirming usable alternatives, aligning with country-specific shortage frameworks, and securing compliant supply to keep treatment on track.
The goal is simple and patient-first. Reduce the impact of disruption and keep care moving.
We help restore supply quickly and compliantly so treatment schedules stay on track even during medicine shortages.
About Shortage Resolution
Shortage Resolution stabilizes access to therapeutic alternatives during supply disruptions.
Qualified alternatives & equivalence support
When needed, sourcing of the same API, strength, and form, or suitable alternatives, with batch, and CoA documentation, as well as guidance per local requirements.Authority-aligned recovery routes
Use of country shortage frameworks with the right documentation and notifications.Shortage Anticipation
Our relationship to Manufacturers leads to proactive supply bridging when bottlenecks in production occur which enables us to plan supply from other markets ahead of the shortage
Our Shortage Resolution Services
Why Komtur?
Patient-First, Care-Centric Handling
Single case owner, transparent status, and checklist documentation help keep cases moving and care continuous.
Speed with Certainty
Bonded-warehouse release, established customs and Importer of Record (IOR) workflows, and temperature-controlled last-mile delivery to hospital or pharmacy receipt.
Licensed Global Access Network
Quality-assured sourcing with falsified-medicines safeguards, serialization, and end-to-end batch traceability.
Authority-Aligned, Multi-Country Enablement
Correct use of named-patient and shortage pathways, plus practical broker and IOR guidance as well as documentation support.
Proactive Access Insights
Continuous shortage and regulatory-approval monitoring, demand validation, and early qualification of alternatives to protect continuity of care.
“In a shortage, clinicians need clarity, speed, and continuity.”
Related Treatment Access Solutions
Individual ImportPatient-Specific Access to Non-Marketed Innovations. Expands care options with compliant access to innovative therapies approved outside the local market for clinically justified cases.
Regulatory Landscape GuidancePractical clarity on country-specific routes to treatment access. Hands-on enablement across countries: regulatory guidance to move cases from request to pharmacy receipt.