Helping Patients Start, Stay, and Succeed on Treatment
For many patients, the path from prescription to successful therapy is full of obstacles. Komtur’s Patient Support Programs (PSPs) are built to help remove those barriers, helping patients benefit from treatment, easing the workload on providers, and giving sponsors confidence that their therapies deliver real-world impact. From home-based nursing and onboarding to education and access coordination, our PSPs are designed to turn innovative therapies into lasting outcomes.
Supporting rare disease patients transitioning from clinical trials, therapies not yet reimbursed, or high-touch treatments requiring home-based care, Komtur’s PSPs close the gap between access and adherence. Each program is tailored to the therapy, the patient’s journey, and the healthcare system, ensuring support is precise, practical, and effective. We manage the pathway end-to-end, from onboarding and education to logistics, nursing, and documentation, so patients feel supported, physicians can focus on care, and sponsors gain continuity and real-world value.
Our PSPs enable trust-based partnerships that keep care flowing, even when the system does not.
About Patient Support Programs
Komtur’s PSPs transform treatment intent into lasting impact by operating at the intersection of access, care, and education. Aligned with sponsor objectives and compliant with regulatory standards, our PSPs are designed with the flexibility to meet the needs of each therapy, patient group, and market.
By combining home nursing, patient education, adherence tools, financial assistance, contracting, and a 24/7 hotline with emergency support, we deliver integrated solutions that strengthen adherence, improve outcomes, and reduce the burden on healthcare providers.
Key Benefits:
Continuity of Care, From Start to Success
We help ensure that patients are supported before, during, and after treatment initiation, especially for therapies that fall outside routine care pathways.Enhanced Adherence and Experience
Our tools and services are built to drive therapy engagement, reduce drop-off rates, and improve overall patient and caregiver confidence.Trusted Coordination, Locally Executed
We work with vetted nurses, pharmacists, and service providers to support safe, compliant execution at every point. Whether in hospital, at home, or via pharmacy.Tailored Program Design
Each PSP is built from the ground up, based on the therapy’s specific administration needs, patient profile, and national regulatory frameworks.Relieving the Burden on Providers
By supporting education, logistics, and documentation, we free up healthcare professionals to focus on clinical care.Enabling Sponsors and Access Teams
Our PSPs reinforce therapy value and uptake, support data generation, and help maintain brand integrity in decentralized care settings.
Our Patient Support Program Services
Why Komtur?
One Platform, Integrated Access
Komtur orchestrates access across regulatory, operational, stakeholder, and medical functions to deliver Early Access or Compassionate Use, and Patient Support services in one sponsor-aligned, patient-centric solution.Lifecycle Continuity from Phase II to Post-Launch
Our models support access from first patient supply in Early or Compassionate Use through to commercialization. This enables agile launch sequencing and consistent patient continuity across stages.Global Reach with Local Adaptation
With 18 affiliates and deep regional expertise, we tailor implementation country by country, helping to ensure local realities don’t become global bottlenecks.Trusted in Complex Access Environments
Biotech and rare disease innovators rely on Komtur to bridge clinical readiness with operational access, even when data is limited or infrastructure is fragmented.Beyond Access: Supporting the Full Patient Journey
Our PSPs deliver education, coordination, and care continuity. This helps patients start and stay on therapy while reinforcing outcomes and long-term treatment success.
Let’s build patient support that goes beyond delivery
Contact us to design a PSP that meets real needs, drives outcomes, and builds long-term treatment success
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Related Market Access Solutions
Market Access ConsultingShaping access strategies for real-world success. We help translate market access strategies into operational reality. We advise on access model design, stakeholder engagement, distribution frameworks, and compliance infrastructure tailored to each product and region.
Managed Access ProgramStructured access. Centred on patients. From Early Access to Compassionate Use, we design and manage sponsor-driven programs that support ethical, compliant, and timely treatment access for patients in need. These programs are integrated into broader launch planning and tailored to each product’s access journey.