Restore continuity of care during supply disruptions
When shortages hit, clinics slip, dosing intervals stretch, and patients wait. Shortage Resolution reconnects care plans with supply, rapidly and in compliance, by aligning shortage frameworks with qualified sourcing and temperature-controlled distribution. Hospitals and pharmacies regain predictable delivery windows and dispensable stock, so treatment can stay on schedule without compromising patient safety.
Shortages are clinical problems first. Our specialists turn early signals into recovery strategies by confirming usable alternatives, aligning with country-specific shortage frameworks, and securing compliant supply to keep treatment on track.
Clinicians retain treatment intent. Pharmacies gain clarity on what can be used, when it will arrive, and how it can be dispensed. Patients stay on therapy instead of on hold.
From source verification to last-mile delivery, end-to-end integrity is maintained with temperature-controlled handling and full traceability to hospital or pharmacy receipt. Lead times are communicated upfront so clinics can plan with confidence.
The goal is simple and patient-first. Reduce the impact of disruption and keep care moving.
About Shortage Resolution
Shortage Resolution stabilizes access to therapeutic alternatives during supply disruptions. Verifying sources, supporting equivalence assessment where required, and restoring predictable delivery windows aligned with clinic cadence. Beyond the first shipment, recovery is maintained with clear visibility and a practical continuity plan until normal supply returns.
Keep treatment on schedule
Rapid recovery of supply to protect appointments and dosing intervals.Qualified alternatives & equivalence support
When needed, sourcing of the same API, strength, and form, or suitable alternatives, with batch, and CoA documentation, as well as guidance per local requirements.Authority-aligned recovery routes
Use of country shortage frameworks with the right documentation and notifications.Predictable, protected delivery
Communicated delivery windows and temperature-controlled distribution to hospital or pharmacy.Stability beyond the first shipment
Resupply cadence, buffer stock options, expiration monitoring, and recall readiness to sustain continuity.Transparent costs & procurement fit
Upfront quotes including duties, taxes, and logistics, compatible with hospital purchasing workflows and budget oversight.
Our Shortage Resolution Services
Why Komtur?
Patient-first, care-centric handling
Single case owner, transparent status, and checklist documentation keep cases moving and care continuous.Speed with certainty
Bonded-warehouse release, established customs and IOR workflows, and temperature-controlled last-mile delivery to hospital or pharmacy receipt.Licensed global access network
Quality-assured sourcing with falsified-medicines safeguards, serialization, and end-to-end batch traceability.Authority-aligned, multi-country enablement.
Correct use of named-patient and shortage pathways, plus practical broker and IOR guidance and documentation support.Proactive access insights.
Continuous shortage and regulatory-approval monitoring, demand validation, and early qualification of alternatives to protect continuity of care.
“In a shortage, clinicians need certainty. We focus on clarity, speed, and making sure therapy can continue without compromise.”
Related Treatment Access Solutions
Individual ImportPatient-Specific Access to Non-Marketed Innovations. Expands care options with compliant access to innovative therapies approved outside the local market for clinically justified cases.
Regulatory Landscape GuidancePractical clarity on country-specific routes to treatment access. Hands-on enablement across countries: regulatory guidance to move cases from request to pharmacy receipt.